Today's Topic: How to make sex toys boring by talking about logistics for the next few minutes.
TLDR:
- Don't worry about a thing, cuz everything gonna be alright.
- We’re switching US shipping from Royal Mail / USPS to DHL.
- DHL offer faster delivery with no customs surprises (everything is sent delivered duty paid = you won’t have any additional costs to pay)
BUREAUCRACY ALERT
What happened: The US government is ending the de minimis exemption on August 29th. Now every package sent to the US gets hit with duties, fees and tariffs.
Royal Mail / USPS don’t have the systems in place to deal with all of this, and said "absolutely not" to this bureaucratic nightmare, suspending shipping to the US entirely.
Our solution: All US orders will now be shipped by DHL (the overachievers of shipping)
THE GOOD STUFF:
- Your orders arrive faster
- We handle all customs drama behind the scenes
- No surprise bills at your door
THE REALITY CHECK:
Here's where we have to be real with you. These changes have cost us significantly more money, and we're not a massive corporation that can just absorb cost increases while pretending everything is fine. So to deal with this we've had to do the following:
- Free US shipping is gone
- Some prices increased to cover the tariffs and processing fees
- But you now get faster delivery with zero customs hassle
BOTTOM LINE:
You'll still get your orders, faster than before, with no surprise fees. It just costs a bit more.
Thank you and goodbye forever.
P.S In more exciting news, we’re 294 followers away from the mythical 69k Instagram followers!